Store Information
We do our best to ensure the item condition matches the listing and a guide to how we decide on condition is on the main page.
We try to ensure our online inventory matches our physical stock and apologise wholeheartedly if an error occurs. We will contact you before sending should we find a piece missing or incorrect and work with you to find a resolution.
All of our packaging is new and made from recycled paper apart from some larger cardboard boxes, we reuse lego boxes and brown boxes from general products (we do not use boxes with embarrassing pictures or products that may offend), these have usually contained toys, books, candles, mugs etc. The press seal bags cannot be guaranteed to be made from recycled material but we are looking into this. We are currently trialling a sellotape tape that is plastic free with glue made from natural products
We post 3 times a week minimum, we try to get orders out next day but this depends on the size of the order and how busy we are in general, any delay will be communicated to you as early as possible, once shipped we are not responsible for transit times, any delay will be down to the carrier company, we will help all we can.
Please allow sufficient time for deliveries to arrive and particularly during bank holidays, postal strikes and Christmas, should your order not arrive in Royal Mail or the couriers timescale then we are happy to provide a full refund and hope you can assist us in claiming for lost mail.
We reserve the right to cancel any order without reason up to and including the processed stage, a full refund will be sent within 1hr however please see your payment providers terms regarding refunds for clearing times.
If any orders are cancelled by the buyer after payment then the buyer is responsible for transaction fees and any refund will reflect this.
COUPONS
At times throughout the year we will offer promotional coupon codes, these can be found on our home page or social media accounts. We also send out individual coupons to be used by our regular customers.
*Terms of coupons, code must be entered as advertised and will only work if you meet the criteria of the promotion being offered, minimum spend coupons will only work once your cart is on or beyond the amount advertised.
Percentage discounts are for items only and do not include postage.
Free Delivery codes are for UK ONLY addresses and are for a 2nd Class Large Letter, 2nd Class Small Parcel and Standard Parcel service only, to be chosen by us based on suitability to the size of your order.
Free delivery is offered on orders over £25, this is second class or similar and cannot be upgraded, a 1st class service is available during checkout but at full cost to the buyer.
Coupons may be limited in the amount available and we reserve the right to remove a promotion at any time without notice.
Above all we hope you have fun in both browsing our stock and bringing your imagination to life.
Updated 06/03/2024
Store Information
- Store Name: Noahs Bricks N Pieces
- Type: This store identifies as a private individual